1. Introduction

Welcome to Peer’s Home. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. These terms apply to all users, including customers, browsers, and business partners.

Peer’s Home specializes in home fragrance products, including essential oil diffusers, scented candles, and custom aromatherapy solutions. Our products are designed with a focus on natural, eco-friendly, and pet-safe ingredients.

2. Products & Services

We offer a range of home fragrance products for both personal and commercial use, including:

  • Essential oil diffusers
  • Scented candles
  • Solid and liquid fragrance products
  • Custom aromatherapy gift sets

All product descriptions, images, and specifications are provided as accurately as possible. However, slight variations in color, packaging, or scent may occur.

3. Orders & Payments

All orders are subject to acceptance and availability.

  • Prices are listed in USD (unless otherwise stated)
  • We reserve the right to modify prices at any time
  • Full or partial payment may be required before order processing
  • For bulk or custom orders, payment terms will be agreed upon separately

4. Custom Orders & Private Label (Important)

We provide custom and private label services for businesses.

By placing a custom order, you agree that:

  • Custom products are non-refundable and non-returnable unless defective
  • Final design, scent, and packaging must be approved before production
  • Production begins only after confirmation and/or deposit
  • Minimum Order Quantities (MOQ) may apply
  • Lead times vary depending on customization complexity

Peer’s Home is not responsible for errors approved by the customer in final designs.

5. Shipping & Delivery

We ship worldwide.

  • Shipping times vary depending on location and order type
  • Estimated delivery times are not guaranteed
  • We are not responsible for delays caused by carriers, customs, or external factors
  • Customers are responsible for any import duties or taxes

6. Returns & Refunds

For standard (non-custom) products:

  • Returns are accepted within [7–14] days of delivery
  • Items must be unused and in original packaging
  • Shipping costs are non-refundable

For custom orders:

  • No returns or refunds unless the product is defective

7. Product Safety Disclaimer

Our products are made with carefully selected ingredients designed to be safe for home use.

However:

  • Essential oils and fragrances should be used as directed
  • Keep out of reach of children and pets when necessary
  • Individual sensitivities may vary

Peer’s Home is not liable for misuse of products.

8. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Peer’s Home and may not be used without permission.

9. Limitation of Liability

To the fullest extent permitted by law:

Peer’s Home shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

10. Privacy

Your submission of personal information is governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of China.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us.